Take pictures of your incoming and outgoing packages and process them through our hybrid AI model in minutes. The AI captures the addressee, tracking number, sender, courier, and weight. It also inserts your default location. You'll always have an accessible photo of the package label. Edit one package or multiple packages at the same time with fields like Event Name, Vendor/Booth, Department, PO number, and additional notes. Apply pallet or crate pricing. Capture damage photos and automatically notify recipients right from the dialog.

Configure as many custom locations as you need and transfer packages between them. Capture signatures, photos, and details when delivering packages to recipients. Quickly view package history information in the package details dialog, or generate full transfer reports for one or multiple packages. Email delivery details to any recipient with attached images and signatures.


Add your own custom events and set the Delivery Date, Time, and location. Set the anticipated volume, so all of your teams will be prepared for anything. Upload documents like booth diagrams right into the dialog on a secure private server.

Set custom discounts for each event including Percentage of Total, Fixed Dollar, a Flat Rate per Package, or a number of free packages. Completely waive fees for individual events. These override global fee structures.

Generate and share color coded Events calendars that will populate all the critical information you need to properly schedule your team for anticipated delivery volumes.

Generate manifests for one or more groups that are automatically sorted by event and booth to make multiple deliveries all at once. Manifests clearly list the total number of packages and their locations for each event, so your team will always efficiently deliver materials.

Fully customize your global fee structures with options like weight ranges, flat fees, internal department waivers, custom crate and pallet fees, storage fees (percentage of total or flat rate per day with grace periods), and tax rates. Choose to not charge fees at all.

Generate your own custom branded invoices with randomized invoice numbers. Save them in the system for as long as you need them. Print or email to any recipient right from PackageHawk.

Quickly import your organization's entire address book into PackageHawk to enable automatic Text (MSG and Data rates may apply) and Email notifications. Add departments (Retail, Engineering) to your address book to notify all members of a department when a package arrives.

Do you have departments on your property that receive a lot of shipments? Print a department manifest for your team members so they can pick up every package they have (and none that don't belong to them).
Is a guest waiting on an insulin delivery? Does engineering need a part to get the air conditioner working? Set a pre-arrival notification with notification details and as soon as the package is received, a pop up will appear with all of the relevant information and any notifications will be sent to whatever emails or phone numbers you provide. If you try to create a notification for a package that has already arrived, the system will tell you that too.

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